Terms and Conditions of Service
The terms and conditions of service as mention below are subject to abide by the users and service takers of website entitled www.samikshapublication.com.np and mobile application entitled samiksha’s online guru, and owned and governed by Samiksha Publication P.Ltd., Kathmandu
2.0 Collection of Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site and mobile application, register on the site or mobile application and in connection with other activities, services, f.atures or resources we make available on our website or mobile application. Users may be asked for, as appropriate and true, name, email address, mailing address, phone number, delivery details.Users may, however, visit our website or mobile application anonymously.
collect personal identification information from Users only if they voluntarily
submit such information to us. Users can always refuse to supply personally
identification information, except that it may prevent them from engaging in
certain website and mobile application activities.
3.0 Collection of Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non- personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.
4.0 Use of web browser cookies
5.0 Use of information
We collect and use Users personal information for the following purposes:
5.1 To improve customer service:-Your information helps us to more effectively respond to your customer service requests and support needs.
5.3 send Users information they agreed to receive about topics we think will be of interest to them.
5.4 To send periodic e-mails and notifications:-The e-mail address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future e-mails or notifications, users may unsubscribe such e-mails and notifications by the modification of profile credentials.
6.0 Use of Credit/debit/SCT Card
You agree, understand and confirm that the Credit/debit/SCT Card or any other payment card details provided by you for availing of services or purchase of product on website or mobile application owned and maintained by Samiksha Publication will be correct and accurate and you shall not use the Credit/debit/SCT Card or any other payment card which is not lawfully owned by you. You must use your own and authorized Credit/debit/SCT Card or any other payment card. You further agree and undertake to provide the correct and valid such card details to Samiksha Publication. Further the said information will not be utilized and shared by Samiksha Publication with any of the third parties unless required for fraud verifications or by law, regulation or court order. Samiksha Publication will not be liable and responsible for any incomplete or fraudulent transactions made by bank or any other service provider’s card. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. We shall provide services or delivery products once the complete transaction occurs with amount receive verification at our account by concerned bank or service provider.
7.0 Use of bank transfer/e-banking/ online payment gateway/ digital wallet
You agree, understand and confirm that the use of bank transfer or e-banking or online payment gateway and details provided by you for availing of services or purchase of product on website or mobile application owned and maintained by Samiksha Publication will be correct and accurate and you shall not use any payment gateway which is not lawfully owned by you. You must use your own and authorized credentials for bank transfer/e-banking/ online payment gateway/ digital wallet. You further agree and undertake to provide the correct and valid such card details to Samiksha Publication. Further the said information will not be utilized and shared by Samiksha Publication with any of the third parties unless required for fraud verifications or by law, regulation or court order. Samiksha Publication will not be liable and responsible for any incomplete or fraudulent transactions made by card. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. We shall provide services or delivery products once the complete transaction occurs with amount receive verification at our account by concerned bank or service provider.
8.0 Copyright and Trademark
Samiksha Publication reserve all
intellectual property right in all text, programs, products, processes,
technology, content and other materials, which appear on site and mobile application.
All rights, including copyright, in website and mobile application are owned by or
licensed to Samiksha Publication P. Ltd., Kathmandu. Any use of this website or
its contents, including copying or storing it or them in whole or part is
prohibited without the permission of Samiksha Publication P.Ltd. You may not modify, distribute
or re-post anything on this website for any purpose.
The names and logos and all related products and service names, design marks
and slogans are the trademark or service marks of Samiksha Publication P. Ltd.
Access to this site does not authorize anyone to use any name, logo or mark in
Disclaimer: The use of product name, cover page and other product related description of all the products published by other than Samiksha Publication in entry of our websites and mobile application are only for the purpose of sales promotion and display as a channel partner of the product’s distributor or publisher. We do not reserve any right of these products nor responsible to any change or editions or release or pre- information to the users.
9.0 Order delivery Policy
The orders which buyer will put on this site or mobile application will be delivered on the business days excluding public holidays and Saturdays. Estimated delivery time is dependent on the product's availability, and could vary from locations. For items listed as "In Stock", we will deliver on time as 2-5 business days and it may vary on locations. The product will be allotted to the customers whose payment has been received first. Items for orders placed together may be shipped separately. We shall not be responsible for the delivery of non access locations of transport or courier services. In such case, customer is informed prior to the delivery to collect from the nearest reachable location of transport service available.
10.0 Return and replacement Policy
The service once sold will not be refunded at all. The subscription or exam service sold from mobile application or desktop system will not be refunded. Only in case of technical problem or unavoidable circumstances that results non occurrence or cancellation of pre-scheduled exam may be facilitated with next exam schedule from the same amount paid.
The books once sold will not be taken back and refunded. Only in case of production or factory defect found, the sold books will be exchanged with non defective one. For this, the book should be unused and exchanged will be done within 15 days of date of billing with details of invoices.
11.0 Clause to third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
12.0 Clause to the Advertising
13.0 Changes to these terms and conditions
Samiksha Publication has the discretion to revise and update terms and condition of service at any time without prior information to the users. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed the Terms and Conditions of Services. You acknowledge and agree that it is your responsibility to review terms and condition of service periodically and become aware of modifications.
14.0 Your acceptance of these terms
By using this website or mobile application, you signify your acceptance of our terms and . If you do not agree to these terms and conditions of service , please do not use our Site and Mobile application. Your continued use of the website and mobile application following the posting of changes to terms and will be deemed your acceptance of those changes.
15.0 Contacting us
If you have any question about terms and conditions, the practices of this site, or your dealings with this site, please contact us at:
Revised and Updated on 2020.04.29
Samiksha Publication P. Ltd.
Distribution and Sales
Samiksha Books Center
Adwaitmarga, Bagbazar (Near OLD BUS PARK)
Distribution and Sales
Samiksha Books P.Ltd.
New Plaza, Putalisadak, Kathmandu
Ph.No. 00977-1-4440611, Sales: 016-9222095